Privacy Policy Overview

How we handle and protect your personal data

Introduction To Our Policy

This privacy policy explains how Yarovinelosq handles your personal information when you interact with our gardening services. We are committed to transparency and responsible data practices across South Africa.

We respect your right to privacy while collecting and using information necessary to deliver quality services. Our goal is to use secure procedures that give you confidence in our approach.

How We Collect Data

We collect information directly when you submit forms or contact us, and automatically through cookies or analytics for service improvement.

Direct Data You Provide

  • • Full name and contact details for service requests
  • • Address information to arrange garden visits
  • • Messages or feedback you send us directly
  • • Preferences communicated for tailored solutions
  • • Any other voluntary details you choose to share

Information Collected Automatically

  • • IP address recorded for security and analytics
  • • Device and browser details to optimise services
  • • Usage data, including time and pages visited
  • • Cookie preferences and consent settings
  • • General location, as provided by your device

How We Use Your Data

Yarovinelosq processes your data for service delivery, communication, personalization, and internal improvements only.

  • • Respond to your service and advice requests
  • • Arrange and confirm gardening appointments
  • • Share updates and important notifications
  • • Manage client accounts and communication
  • • Improve website and service quality
  • • Understand interests for better solutions
  • • Maintain lawful, secure operations

Our Commitment: We keep personal information confidential and never sell it to third parties. Security measures protect your data throughout your relationship with us.

When We Share Data

Information is shared only with partners or subcontractors delivering your requested services, and never for advertising purposes.

Third-Party Providers

Service partners may access only what’s needed to perform specific tasks for our clients, always under strict confidentiality.

Legal Compliance

Data may be disclosed if required by law, court order or for legal processes.

Anonymous Statistics

Aggregated, de-identified data may be used for internal reporting or service improvement.

Your Privacy Rights

You have the right to access, correct, or request deletion of your data, as well as restrict or object to processing under South African law.

  • • Request access to a record of your data
  • • Ask for corrections if data is inaccurate
  • • Request deletion where applicable by law
  • • Request personal data in a portable format
  • • Object to certain types of processing
  • • Request limits on personal data usage

Contact us at any time for help with privacy questions or to exercise your rights—we will respond as quickly as possible.

Our Data Security Measures

We implement technical and organisational protections to secure your information from misuse, unauthorised access, and accidental loss.

Technical Protections

  • • Data encryption on sensitive information
  • • Regular system audits and testing
  • • Secure, password-protected systems
  • • Controlled access to client databases

Organisational Safeguards

  • • Staff trained in privacy best practices
  • • Restricted access based on duties
  • • Clear policies on data retention and use
  • • Vendor agreements to uphold privacy

Data Retention Policy

Personal data is kept only as long as required for service delivery, legal compliance, or as you request deletion.

  • • Kept for account management purposes
  • • Kept only with client consent
  • • Held for client service records
  • • Stored to meet legal obligations
  • • Used with your opt-in consent only

Data is reviewed regularly to ensure it is still needed.

International Data Transfers

When data is transferred outside South Africa, we ensure it receives a similar level of protection through contracts or compliance standards.

  • • Appropriate legal safeguards in place
  • • Transfers only if required for service
  • • Privacy by design for all operations
  • • Regular reviews of supplier practices

Cookie Usage Policy

We use cookies to enhance your experience, provide basic site functionality, and gather usage data to improve services.

Types of Cookies We Use

  • • Required for core website functions only
  • • Monitor usage for improvements
  • • Remember user preferences and choices
  • • Provide enhanced site features

You can manage cookie preferences or delete cookies through your browser at any time for control.

Privacy Policy Changes

We update this policy to reflect changes in data practices or legal requirements, with notification provided where necessary.

  • • Notice on this website for significant updates
  • • Direct email notices for major changes
  • • Policy reviewed on a regular schedule
  • • Archived past versions available upon request

We recommend reviewing this policy from time to time.

Contact Our Privacy Officer

Reach out for privacy questions or requests regarding your personal data.

Yarovinelosq

40 Heerengracht Street, Foreshore, Cape Town 8001 South Africa

Phone: +27(54)1341887

Email: content@yarovinelosq.world

Policy last updated January 18, 2026

Effective from January 18, 2026